Phone Rates

Check our rates by country. No surprises, no commitments.

Select a country

Select your destination country from the dropdown menu above.

Phone numbers

Phone Rates Table

Message type	Price
📤 Send SMS Text messages you send to your customers	-/ sms
📥 Receive SMS Text messages sent to you by your customers	Free/ sms

All included in your phone service

Advanced features, no hidden costs

Feature	Price
Full virtual PBX Your professional cloud-based phone system. Includes IVR (e.g., "Press 1 for sales..."), hold music, business hours, and automatic call distribution among your team. Does not use credits.	Included
AI agents for calls A virtual assistant that answers calls 24/7. It answers frequently asked questions, takes messages, schedules appointments, and transfers the call to a person when necessary. It uses prepaid credits when active and answering calls.	Pay-as-you-go requires prepaid credits
Call forwarding to employees (app / IP / computer) When someone calls your virtual number, the call can be automatically routed to any employee’s mobile phone (app), IP phone or computer (web), wherever they are. Free: does not use credits.	Free
Forwarding to any number worldwide (landline or mobile) Forward calls to external numbers (landline or mobile) in any country. Uses prepaid credits because it is a real call to the telephone network. Charges vary by destination and duration.	Pay-as-you-go with prepaid credits
Calls between employees Your team can call each other for free and without limits from the app. Perfect for quick questions, customer transfers, and daily coordination. Does not use credits.	Free
Real-time monitoring See in real time who is talking to whom. Monitor quality by listening in on calls, whisper to your employee without the customer noticing, or join the conversation if necessary. Does not use credits.	Free
Call recording Automatically save conversations. Useful for resolving issues, training new employees, and keeping a record of what was discussed with each customer. No cost per minute recorded.	€0.00 per minute recorded
Recording storage Secure cloud storage. The first 100 GB is free (approx. 10,000 hours). If you need more, you only pay for the additional space you use.	100 GB free, then €0.03/GB per month
AI-powered bulk calls Launch automated campaigns to hundreds or thousands of contacts. The AI maintains natural conversations, answers questions, and can transfer to a human if the customer requests it. It uses prepaid credits because it makes calls and uses AI during conversations.	Pay-as-you-go requires prepaid credits
Receive calls from your browser Answer calls directly from your computer, without a physical phone. All you need is a web browser and headphones. Does not use credits.	Free
Automatic transcription Calls answered by the AI assistant are automatically transcribed into text so you can review and search for information. Included (when using the AI Agent).	Included

Frequently Asked Questions

How do prepaid credits work?

Credits are your single balance for everything: monthly line fees, outgoing calls, call forwarding to external numbers, per-minute reception charges (if your number has them), sending SMS messages, and all agent AI features—text-to-speech, speech recognition, and processing to understand, respond, and perform tasks. Credits are only deducted when you use them; internal functions such as calls between employees, the switchboard, or the monitor do not consume credits. Top up starting at €5, and your balance never expires.

How can I top up my balance?

To top up credits and access services like IP telephony, AI agents, or SMS messaging, you first need to complete identity verification. It’s a quick process you can start from Settings → Billing. Once verified, you can top up starting at €5 using any available payment method.

Where can I check call and SMS rates?

Right here. Select a country from the dropdown above to view all rates: outgoing calls, incoming calls, virtual numbers, and SMS. Prices are in euros, with no hidden fees. You can also download the full rate list as a PDF or Excel file from the platform under Settings → Billing → SMS and Voice Rates.

Are there any minimum contract terms?

No. You can cancel at any time without penalties or hidden costs. We believe the best way to keep you is by offering great service, not by tying you down with contracts.

Can I keep my current numbers?

Yes, you can port your numbers to our platform without missing a single call. The process takes between 5 and 15 business days depending on your original carrier. You can also sign up for new numbers in over 90 countries.

How does billing work?

Your numbers are automatically renewed every 30 days from the date of purchase. After 20 days, we check your balance, and if it’s not enough for renewal, we automatically top up your account with €20 so your service isn’t interrupted. You can disable auto-renewal at any time from your dashboard.

What payment methods do you accept?

Credit or debit card (Visa, Mastercard, American Express). This is the only method available for automatic top-ups through the platform. For large accounts with specific needs, we also offer the option to pay via bank transfer.

Are there discounts for high-volume usage?

Yes. If your company handles a high volume of calls or needs many users, contact our sales team to receive a proposal tailored to your needs.

Global Network

Connecting the world in every conversation

Global telecommunications infrastructure in over 90 countries

+90 countries

Global coverage with local numbers

99.99% uptime

Redundant and scalable infrastructure

<100 ms latency

Ultra-low latency connections

E2E encryption

All communications protected